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Information on data protection
and privacy policy FLYERALARM PRO

Responsible Party

FLYERALARM GmbH, Alfred-Nobel-Str. 18, 97080 Würzburg, Germany, is responsible for the data collection and processing described below,

T +49 (0)931 46584-3550, info@flyeralarm.com

Contact data protection: datenschutz@flyeralarm.de

A. Information on data protection:
Compliance with data protection regulations is of great importance to our company. We would like to inform you below about the collection and subsequent processing of your personal data by us:

Voluntary data:
As a matter of principle, we only collect the data that is required for the conclusion of the contract. The provision of certain data is voluntary. There are no negative consequences associated with not providing this data. However, in individual cases, failure to provide such data may make subsequent communication more difficult or delay it.

2. Data processing for contract fulfilment:
We process the collected data in accordance with Art. 6 para. 1 lit. b DSGVO for the purpose of fulfilling the contract. This also includes the associated customer service.

If necessary, personal data will be passed on within the FLYERALARM companies and to the companies involved in the processing of this contract, e.g. credit institutions for payment processing, suppliers, delivery services.

The data required for the fulfilment of the contract will be stored by us and can be deleted at any time upon request. The data will not be deleted if claims are still outstanding after termination of the contract and are to be collected. In the event of the existence of statutory retention periods, the data concerned will be archived for the duration of these periods.

3. Data processing for the protection of legitimate interests:
Audit and Compliance:

In individual cases, we process your personal data for the purpose of carrying out auditing or compliance measures. In this context, your personal data is therefore partly processed for the optimisation of internal company processes. It is possible that external third parties may be given access to your personal data for this purpose. The processing activity is carried out on the basis of Art. 6 (1) lit. f DSGVO and in the interest of ensuring the lawfulness of the data processing or the processes carried out within the FLYERALARM companies across the board.

Web analysis and cookies:

In addition, we use so-called web analysis tools as well as cookies in order to learn more about the use of our websites, to make them more user-friendly, to carry out reach measurements and to be able to conduct corresponding market research. The processing activity is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO and in the interest of aligning our offer, advertising material and advertising measures with the website visitors and thus to be able to strengthen our position in the long term.

4. Data processing on the basis of consent:
If you have given a separate consent to be informed by us by telephone or e-mail about products and services of the FLYERALARM companies, a corresponding processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO. Your consent can be revoked at any time without affecting the lawfulness of the processing carried out so far. If consent is revoked, we will cease the corresponding data processing.

5. Data processing for direct marketing:
We process your data for the purpose of direct advertising, in particular for sending our advertising by e-mail as well as partly by post. The data processing is based on Art. 6 para. 1 lit. f DSGVO and in the interest of informing you about new products and services. Each customer has his or her own right to object to this processing, the exercise of which leads to the termination of processing for the purpose of direct advertising. If data is stored exclusively for direct advertising, it will be deleted after the objection has been made. If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of Section 7 (3) of the German Unfair Competition Act (UWG), to send you regular e-mail offers for similar products to those you have already purchased from the FLYERALARM range.

This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

6. Data recipients:
We only transmit your data to third parties (e.g. to credit institutions for the processing of payments, to lawyers for the enforcement of outstanding claims, to selected (printing) service providers, to postal service providers for the delivery of your order), if a data protection-related transmission authorisation exists (e.g. according to the legal provisions mentioned above).
We may also pass on your data to external service providers (e.g. IT service providers, companies that destroy or archive data, (print) service providers) who support us in data processing within the scope of order processing strictly in accordance with instructions.

In some cases, we transfer your data to service providers abroad within the framework of order processing. As a suitable guarantee for the lawfulness of the data transfer, we have concluded corresponding order processing contracts and, where necessary, EU standard contracts in accordance with Art. 46 Para. 2 lit. c DSGVO with the order processors.

We will neither sell your personal data to third parties nor market it in any other way.

7. Handling of data not collected directly from the data subject:
In addition to the above data processing, we also process contact data that we have not collected directly from the data subject and, if necessary, store these in addition to existing data records.

This involves the following case: a customer who places an order with us provides your address data because an order is to be delivered to you or other personal data that is to be processed as part of the printing order. We process this data in order to process the order. Likewise, there is the possibility that your data will be provided as the invoice recipient.

8. Rights of the data subject:
You can find out more about your rights as a data subject in section C of this statement.

B. Privacy Policy:
We are pleased that you have visited our websites. In the following, we would like to inform you about the handling of your data in accordance with Art. 13 of the General Data Protection Regulation (DSGVO).

1. Storage of the IP address:
We store the IP address transmitted by your web browser strictly for the purpose of recognising, limiting and eliminating attacks on our websites for a period of seven days. After this period, we delete or anonymise the IP address. The legal basis for this is Art. 6 Para. 1 lit. f DSGVO.

2. Usage data:
When you visit our websites, so-called usage data is temporarily stored on our web server as a log for statistical purposes in order to improve the quality of our websites. This data record consists of

  • the page from which the URL/file was requested,
  • the name of the URL/file,
  • the date and time of the request,
  • the amount of data transferred,
  • the access status (URL/file transferred, URL/file not found),
  • the description of the type of web browser used,
  • the IP address of the requesting computer.

3. Data transmission to third parties:
We transfer your data within the scope of order processing pursuant to Art. 28 DSGVO to service providers who support us in the operation of our websites and the related processes. Our service providers are strictly bound by instructions to us and are contractually obligated accordingly. We use the following service providers: Hosting service provider, web analytics service provider, newsletter service provider.

Data transfer to third countries

In some cases, we transfer your data to service providers abroad within the framework of order processing. As a suitable guarantee for the lawfulness of the data transfer, we have concluded corresponding order processing contracts and, where necessary, EU standard contracts in accordance with Art. 46 Para. 2 lit. c DSGVO with the order processors.

In the case of Google Analytics (USA), an appropriate level of data protection follows from the corresponding participation in the Privacy Shield agreement (Art. 45 (1) DSGVO).

4. Cookies:
We use cookies on our websites. Cookies are small text files that are stored on your terminal device and can be read. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. Cookies can contain data that make it possible to recognise the device used. In some cases, however, cookies only contain information on certain settings that cannot be related to a specific person.

We use session cookies and permanent cookies on our websites. The processing is based on Art. 6 para. 1 lit. f DSGVO and in the interest of optimising or enabling user guidance and adapting the presentation of our website.

You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent for you. You can also delete cookies at any time using the appropriate browser setting and prevent the setting of new cookies. Please note that our web pages may then not be displayed optimally and some functions may no longer be technically available.

5. Tracking tools:

Google Analytics:
We create pseudonymous usage profiles with the help of Google Analytics Universal in order to design our website in a needs-oriented manner. Google Analytics Universal uses cookies that are stored on your terminal device and can be read by us. In this way, we are able to recognise returning visitors and count them as such. The data processing is based on Art. 6 para. 1 lit. f DSGVO or § 15 para. 3 TMG and in the interest of finding out how often our websites have been accessed by different users.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, as we have activated IP anonymisation on this website, your IP address will be shortened by Google beforehand within member states of the European Union. Only in exceptional cases will the full IP address be transferred to a Google server in the USA (an adequate level of data protection exists according to Art. 45 (1) DSGVO through Google’s participation in the Privacy Shield) and only shortened there. We have also concluded an order processing agreement with Google Inc (USA) in accordance with Art. 28 DSGVO. Accordingly, Google may use all information only for the strict purpose of evaluating the use of our website for us and compiling reports on website activity.

We also use the cross-device tracking function through Google Analytics Universal. For this purpose, you will be assigned a UserID when you enter your log data. If you later log into your customer account from another mobile device with your data, the same UserID will be assigned. However, it is not possible to assign your clear data to the UserID. Similarly, the usage profiles created by Google Analytics Universal cannot be assigned to a specific ID.

You can object to the processing of your personal data by Google Analytics Universal at any time. Please use one of the following options to do so:

1) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
2) You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
3) You can also prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which permanently prevents the future collection of your data when visiting this website:

Click here to object to the processing of your data by Google Analytics.

We would like to point out that on this website Google Analytics (Universal) has been extended by the code “gat._anonymizeIp();” to ensure anonymised collection of IP addresses (so-called IP masking).

Google TagManager:
Google Analytics (Universal) is implemented by us via the so-called “Google Tag Manager”. The Google Tag Manager is also a Google product that allows us to manage website tags via an interface. The Tag Manager is a cookie-free domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

Google Signals:
On this website, we use Google Signals on the basis of our legitimate interest (interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO), we use the web analytics service Google Signals. Google Signals is an extension of Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”).

By means of cross-device tracking, your website visits can also be tracked across different end devices if you are logged into a Google service. Google uses the data of users who have activated the “personalised advertising” option in their Google account settings for reports that Google makes available to us. The reports contain the cross-device user numbers, as well as the different user groups.

We use Google Signals with IP anonymisation enabled. This means that the IP address of users within the member states of the EU and the European Economic Area is shortened. This shortening eliminates the personal reference. This means that no conclusions can be drawn about the identity of an individual user. We only receive anonymised statistical evaluations. In particular, no profiling takes place on our part. It is possible, however, that personal data may be collected by Google itself; however, we have no influence over this. You can find more information in Google’s privacy policy: https://policies.google.com/technologies/ads?hl=de.

The collection of data by Google Signals can be objected to at any time by deactivating “personalised advertising” in the visitor’s Google account: https://support.google.com/ads/answer/2662922?hl=de.

Google Optimize:
We use Google Optimize, a service provided by Google (“Google Optimize”). Google Optimize analyses the use of different variants of the website so that we are able to adapt the user experience to the behaviour of the website users. Google Optimize is a tool integrated into Google Analytics and uses cookies.
The IP address received in this way is anonymised immediately after processing. In exceptional cases, the full IP address is transmitted to a Google server in the USA and encrypted there. The transmitted IP address will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser accordingly.
However, we would like to point out that in this case not all functions of our website can be used to their full extent. You can also prevent the collection of data generated by the cookies and related to your use of the website by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

6. Social Media Plugins:
For data protection reasons, we do not integrate social plugins directly into our website. When you call up our pages, no data is therefore transmitted to social media services such as Facebook, Twitter, XING or Google+. Profiling by third parties is therefore excluded.

7. Explanation of the security measures:

Data security

In order to protect your data from unwanted access as comprehensively as possible, we take technical and organisational measures. We use an encryption procedure on our pages. Your data is transferred from your computer to our server and vice versa via the Internet using TLS encryption. You can recognise this by the fact that the lock symbol is closed in the status bar of your browser and the address line begins with https://.

8. Newsletter:
We may offer you the opportunity to order our newsletter on our website. If you have given us separate consent to inform you about FLYERALARM products and services by e-mail, the corresponding processing is based on Art. 6 para. 1 lit. a DSGVO. This service is aimed exclusively at users who have reached the age of 16. We use Google Analytics in our newsletter (see point 5.) In addition, we operate link and opening tracking. On the one hand, a transparent gif shows us whether a newsletter has been opened by a data subject. We also record whether newsletter recipients click on the newsletter. For this purpose, the user ID of the customer, the clicked links and the ID of the newsletter are transmitted in encrypted form.

Subsequently, this data is stored and processed by the service provider Selligent/CleverReach. However, this is also only permitted with consent. Your consent can be revoked at any time without affecting the lawfulness of the processing carried out so far. If consent is revoked, we will cease the corresponding data processing. If you do not wish to receive a newsletter in the future, you can unsubscribe at any time, e.g. by sending an email to info@flyeralarm.pro or by using the unsubscribe link provided in every newsletter email.

9. Contact form:
You have the option of contacting us via a web form. To use our contact form, we need your e-mail address. You can provide further details, but you do not have to.
By sending this web form, you agree that the data you provide will be electronically recorded and stored. The legal basis for the processing is Art. 6 para. 1 lit. a DSGVO. We will only use your data to process your request. Your consent can be revoked at any time, e.g. by e-mail to: info@flyeralarm.com

10. Notes on data protection in social media
FLYERALARM maintains presences in the “social media”. As far as we have control over the processing of your data, we ensure that the applicable data protection regulations are complied with. In the following, you will find the most important information on data protection law with regard to our presences.

a. Name and address of the person responsible for the company:
In addition to FLYERALARM, the persons responsible for the company presences within the meaning of the EU General Data Protection Regulation (DSGVO) and other data protection regulations are:

  • Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
  • Instagram (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland)
  • Pinterest (Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland)
  • YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland)
  • Twitter (Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland)
  • Xing (XING SE, Dammtorstraße 30, 20354 Hamburg, Deutschland)
  • LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland)

However, you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g. commenting, sharing, rating). We would also like to point out that your data may be processed outside the European Union. With regard to US providers certified under the “Privacy Shield”, we would like to point out that these providers thereby undertake to comply with EU data protection standards.

b. Purpose and legal basis:
We ourselves maintain the fan pages in order to communicate with the visitors of these pages and to inform them about our offers in this way. In addition, we collect data for statistical purposes in order to be able to further develop and optimise the content and to make our offer more attractive. The data required for this purpose (e.g. total number of page views, page activities and data provided by visitors, interactions) are processed and made available by the social networks. We have no influence on the generation and presentation.

In addition, your personal data will be processed by the providers of the social media, but also by FLYERALARM, for market research and advertising purposes. It is possible, for example, that usage profiles are created based on your usage behaviour and the resulting interests. This allows, among other things, advertisements to be placed within and outside the platforms that presumably correspond to your interests. Cookies are usually stored on your computer for this purpose. Independently of this, data that is not directly collected from your end devices may also be stored in your usage profiles. The storage and analysis also takes place across devices; this applies in particular, but not exclusively, if you are registered as a member and logged in to the respective platforms.

The processing of your personal data by FLYERALARM is based on our legitimate interests in effective information and communication pursuant to Art. 6 para. 1 sentence 1 lit. f. DSGVO.

If you are asked for consent to data processing, i.e. if you declare your consent by confirming a button or similar (opt-in), the legal basis of the processing is Art. 6 para. 1 sentence 1 lit. a., Art. 7 DSGVO.

c. Your rights / possibility to object:
If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored membership data with the respective network, you must

  • log out of the respective network before visiting our fan page,
  • delete the cookies on your device and
  • close and restart your browser.

After logging in again, however, you will once more be recognisable to the network as a specific user. For a detailed description of the respective processing and the opt-out options, please refer to the information linked below:

  • Facebook
    Privacy policy: https://www.facebook.com/about/privacy/ ;
    Opt-Out: https://www.facebook.com/settings?tab=ads und http://www.youronlinechoices.com
    Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
  • Instagram
    Privacy policy: https://help.instagram.com/519522125107875
    Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
  • Pinterest
    Privacy policy: https://policy.pinterest.com/de/privacy-policy
    Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt00000008VVzAAM&status=Active
  • YouTube
    Privacy policy: https://policies.google.com/privacy?hl=de&gl=de
    Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
  • Twitter
    Privacy policy: https://twitter.com/de/privacy
    Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active
  • Xing
    Privacy policy: https://privacy.xing.com/de/datenschutzerklaerung
  • LinkedIn
    Privacy policy: https://www.linkedin.com/legal/privacy-policy
    Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active

Overall, you have the following rights regarding the processing of your personal data: Right of access; Right to rectification; Right to erasure; Right to restriction of processing; Right to object; Right to data portability; Right to complain about unlawful processing of your personal data to the competent data protection authority.

However, as FLYERALARM does not have full access to your personal data, you should contact the social media providers directly when asserting your rights, as they each have access to the personal data of their users and can take appropriate action and provide information. If you still need help, we will of course try to support you. Please contact datenschutz@flyeralarm.de .

d. Further information:
Should you wish to publish pictures, texts, plans, videos, music etc. on our website, you should be aware that by doing so you may be assigning all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.

C. Your rights as a data subject
When processing your personal data, the GDPR grants you certain rights as a data subject:

1. Right of access (Art. 15 GDPR):
You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have the right to be informed about this personal data and to receive the information listed in detail in Art. 15 DSGVO.

2. Right to rectification and erasure (Art. 16 and 17 GDPR):
You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data.

You also have the right to request that personal data concerning you be deleted without undue delay, provided that one of the reasons listed in detail in Article 17 of the GDPR applies, e.g. if the data is no longer needed for the purposes pursued.

3. Right to restriction of processing (Art. 18 DSGVO):
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 DSGVO applies, e.g. if you have objected to the processing, for the duration of any review.

4. Right to data portability (Art. 20 GDPR):
In certain cases, which are detailed in Art. 20 DSGVO, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request the transfer of this data to a third party.

5. Right to object (Art. 21 DSGVO):
If data is collected on the basis of Art. 6 (1) (f) (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

6. Notice of a right to object to direct marketing:
We process your data for the purpose of direct marketing. You have your own right to object to this processing, the exercise of which will result in the termination of the processing for the purpose of direct marketing.

If possible, please address your requests in this regard (1.-6.) to: info@flyeralarm.com

7. Right of appeal to a supervisory authority:
Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint can be asserted in particular before a supervisory authority in the member state of your place of residence, your place of work or the place of the alleged infringement. In Bavaria, the competent supervisory authority is the Bavarian State Office for Data Protection Supervision, Promenade 27, 91522 Ansbach.

Stand: 04.10.2022

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